Who is jetbill.com ?
jetbill.com provides secure billing and payment processing
services for merchants on the Internet.
Why is jetbill.com billing me?
When you purchase goods or services from online merchants that use
jetbill.com to process their financial transactions, the charge
appears on your statement as the name of the company you purchased
the goods or services from. We do not run the online store or service itself.
How can I inquire about my web site membership?
Many of our clients are online services that charge monthly memberships.
To inquire about your web site membership, Click Here .
My card won’t work.
There are a number of factors that may account for your card not
processing through our system. Listed below are a few of those reasons.
-
Exceeded usage limits: too much activity on card.
-
Declined at authorization: information provided
did not match issuing bank records.
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Blocked: card has been blocked from purchasing
these types of goods or services.
-
Fraud: Card has a history of fraudulent use with this
type of merchant.
Password Help
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I joined a membership site and I can’t remember my username
and/or password.
Click Here to retrieve membership information.
I know my account is active, but my username and password won’t work.
Send an e-mail to: help@cs.billingservices.com
I can’t remember the URL (address) of the site I joined.
Send an e-mail to:
help@cs.billingservices.com
Billing Questions
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How do I cancel my account?
Please
Click Here to cancel an account being billed through jetbill.com.
How do I see what kind of account I have?
Please
Click Here to retrieve membership information.
My credit card is being charged how can I stop this?
Please
Click Here .
How can I confirm that my account has been canceled?
Please
Click Here to retrieve membership information.
You are charging me for something I didn’t purchase or authorize.
jetbill.com only bills you for what you purchased at the site. If you believe
the site has recorded this purchase incorrectly, jetbill.com will be happy
to help you resolve your differences with the site.
Please Click Here for our contact information.
Fraud
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We take credit card fraud seriously.
The Internet is a wonderful place to obtain information, transfer
knowledge, share ideas, and conduct business. In an effort to
maintain a secure environment for merchants and consumers,
jetbill.com takes aggressive measures to deter credit card fraud.
We submit all fraudulent orders to the Federal Bureau of
Investigations (FBI), the U.S. Postal Inspection Service and
the International Criminal Police Organization (INTERPOL).
We cooperate fully with these agencies to ensure successful
prosecution of these cases.
Technical Questions
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I am having problems viewing the content of the Website
that I joined, what do I do?
jetbill.com processes and provides billing services only,
however we do insist that the sites we bill for provide technical help
for their customers. If you return to the site in question, there will be
either a technical support phone number or an e-mail address. If
you cannot find this information please let us know.
Contact Us
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We will be happy to assist you with any questions you may have regarding your account.
There are several ways to contact us:
Email:
help@cs.billingservices.com
Telephone:
24 hours a day, 7 days a week
888-205-2664 (within U.S.)
+1.954.379.3290 (outside the U.S.)
954.312.4502 FAX
U.S. Postal Service:
Jettis, Inc. Support Center
P.O. Box 4395
Deerfield Beach, FL 33442-4395
Problems with this site? Please email the webmaster:
help@cs.billingservices.com
General Questions
